When members of organized dentistry purchase supplies through The Dentists Supply Company, they can rest assured that the products are authentic and supplied by a trusted, authorized source. In other words, there are no gray-market goods that could risk patient safety.
As small-business owners, it’s important for dentists to make informed decisions about the products they purchase for their practices and patient care. As a member-owned company, TDSC has a strong commitment to ensuring every product sold through tdsc.com is distributed by an authorized supplier, ensuring it is shipped and stored properly and delivered through secure supply chains.
“I encourage you to always use TDSC. No gray-market goods are ever distributed through TDSC,” said Judee Tippett-Whyte, DDS, who owns a private practice in Stockton. “In addition to saving 20 percent or more, you are guaranteed your products will be authentic.”
Dr. Tippett-Whyte, CDA vice president and a past TDSC board member, advises colleagues to avoid purchasing dental supplies from any online marketplace that may be selling gray-market goods. When not purchased from a trusted source, products can be purchased and resold without a manufacturer’s authorization, expired or recalled and intended to be destroyed or even counterfeit.
“Dentists may not realize that in an effort to ensure the integrity of products, most large manufacturers limit the number of distributors that are authorized to sell their products,” said Tippett-Whyte.
Before they purchase supplies from a new vendor, Tippett-Whyte recommends that dental practices ask questions about the source of the products, such as “Where was the product obtained?” and “Can you provide proof that the product was obtained directly from the manufacturer?” She adds that when products arrive, practices should always look at expiration dates and ensure that packaging is intact with no sign of tampering.
When shopping for supplies at tdsc.com, members should know that TDSC is taking every precaution to ensure authenticity and quality of items sold on the site. In fact, TDSC took a major step in 2017 and purchased a dental supply distributor. In addition to greatly increasing the company’s ability to stock the things members need and drive better on-time delivery rates, this acquisition also lets TDSC directly control the procurement of a majority of the products sold through the online site. For products supplied by other distributors, TDSC evaluates partners using multiple quality-control factors such as:
- Company size, years in operation, market position and financial stability
- Reputation for excellent service and reliability
- Range of products and ability to offer proven and tested alternates
- Supply chain and fulfillment strength with ability to scale up
- Experience working with online purchasing/fulfillment systems
- Ability for TDSC to continuously review product and service delivery
From burs and diamonds to instruments and infection-control products, tdsc.com offers average savings on dental supplies of 20 percent compared to MSRP and free shipping on every order, with no minimums. In the event shoppers are unable to find a specific product, they can request the item via email or by phone and TDSC will make an effort to responsibly source it.
“You will discover a superior e-commerce experience and find the savings reliable. More shoppers on TDSC will allow more leverage to negotiate better pricing and more savings — a win for us all,” said Tippett-Whyte. “You should try it out! You have nothing to lose and fabulous savings to gain to help make your practice more successful.”
- To explore the catalog and shop negotiated savings, visit tdsc.com. TDSC also offers a free price comparison service that analyzes shoppers’ invoices from other major suppliers to help them find product-by-product savings potential. Try it at tdsc.com/pricecompare.